Hey, I'm Sakib
I started it with one simple goal: make life easier for Shopify merchants. From one business to another, I know how tough growth can be, so WinnSEO helps take the headache out of SEO and lets store owners focus on what they do best.
Before WinnSEO, I spent years contributing to the open-source world, working on projects to make software more accessible, and even helping with government security programs where I dealt with 380+ cases of online fraud. Those experiences taught me how to build products that are not just useful but also secure and reliable.
I’ve also trained hundreds of people and supported causes close to my heart, like children’s, women’s, and animal rights in Bangladesh. At the end of the day, I believe tech should make life easier for both businesses and communities.
Right now, my focus is on scaling WinnSEO and connecting with people who believe in building tools that keep growth simple, organic, and real.
Work Experience
It’s only 8 years I have spent working. I still have a long way to go. But I’m confident, I can WOW you with what I’ve currently. 😀
March 2025 - Present
Key responsibilities:
- I wear multiple hats. Simple.
Awesome Motive Inc. | Technical Support Specialist
August 2023 - January 2025
Key responsibilities:
- Providing assistance on the WordPress.org forums.
- Dealing with account, subscription related requests.
- Offering users or clients the most effective possible product and SEO-based assistance.
- Handling difficult circumstances, multitasking, and offering clients the most suitable answers.
- Make sure users are satisfied by attending to their requests and complaints.
- Effectively collaborating and communicating with the team remotely.
- Helping out fellow team members when needed.
Rank Math Ventures LLP | Support Moderator
August 2022 - August 2023
Key responsibilities:
- Training newly hired employees.
- Pre-release testing and quality checks for new releases and updates.
- Taking care of escalated and high-priority tickets via HelpScout and support forums.
- Providing assistance on the WordPress.org forums.
- Dealing with account, subscription, and reimbursement-related requests.
- Monitoring the performance of the newly recruited team and guiding them on how they can improve further.
- Collaborating thoroughly on features and escalated tickets with the development team.
- Offering users or clients the most effective possible product and SEO-based assistance.
- Customizing code to address user or client issues.
- Handling difficult circumstances, multitasking, and offering clients the most suitable answers.
- Make sure users are satisfied by attending to their requests and complaints.
- Effectively collaborating and communicating with the team remotely.
- Helping out fellow team members when needed.
Robinhood The Animal Rescuer | Management Information System Executive
December 2021 - August 2022
Key responsibilities:
- Manage the reports about animals in danger and notify the
despatch team. - Keep organized records for active and closed cases.
- Help the teams with different automated reports to
communicate with donors and sponsors.
May 2020 - November 2021
Key responsibilities:
- Responsible for training the fresher officers about
information security-related hazards for personal safety - Organized several training sessions to manage day-to-day
operations using open-source intelligence tools. - Assisted the cyber security team to prevent and solve
around 180 cases.
November 2018 - April 2020
Key responsibilities:
- Built web-based applications to help the agency track different metrics and retrieve reports.
- Used open-source intelligence tools to solve potential incidents.
- Helped the team to prevent 150 cases in their hatching stage.
- Trained around 90 officials in 6 different live sessions offline.
Volunteer Experience
October 2017 - October 2018
Key responsibilities:
- Provided legal aid to the poor and distressed people. Especially, women in Bangladesh who live in the city, urban or remote areas to get legal support.
- Arranged workshops on different Human rights issues.
- Given seminars to create awareness among people.
- Raised funds for helpless people.
- Solved lots of cases with legal support.
- Did spread awareness among the people about Cybersafety and crimes.
December 2013 - December 2014
Key responsibilities:
- Lead the School BDRCS Committee, Planning, volunteer engagement and monitoring, facilitation, coordination, and reporting. Support the team in the identification of training needs.